Senior Director Development Services

Location: Lincoln, MA
Sanctuary: Lincoln Headquarters

The Senior Director, Development Services will be responsible for strategically leading a team with five key function areas:  1) information and data services; 2) donor relations and stewardship; 3) prospect research and management; 4) gift coding, documentation and financial integrity; and 5) budget management.  The leader of this team will provide forward-thinking ideas and solutions to support fundraising strategy and work; be analytical such that data and outcomes guide each team’s decision-making and work; ensure the maintenance of integrated, accurate and timely data and records; and develop new systems to enhance efficiency and peak performance for the development team. 

This is a new position responsible for helping evolve fundraising practice – from a largely decentralized practice to a centralized, donor-centered effort working in close partnership with the Vice President of Philanthropy, the President, the regional Directors, the division Directors, the Chief Financial Officer/VP of Operations, and Controller, Director of Information Technology, as well as other members of the Philanthropy Division. The Senior Director, therefore, must bring vision, creativity, best practices, and a healthy degree of nimbleness and flexibility to this opportunity.


The Senior Director, Development Services should be curious, detail-oriented and enthralled with the seeking of solutions. The Senior Director will lead a growing team as Mass Audubon’s new Action Agenda plan takes hold and philanthropic revenue grows.  The Senior Director will be responsible for partnering with each of the five functional areas/teams noted above, managing a growing development Services team, and participating actively and collaboratively across all development teams and as a member of the leadership team. 

 Responsibilities include: 

  • Direct management of Development Services staff, including day-to-day oversight, performance evaluation, and learning agendas to ensure professional growth.
  • Ensure creative and strong strategy and performance for each functional area:  information and data; donor relations and stewardship; prospect research and management; gift processing and financial integrity; and office management – participating as an active partner in each.
  • Participate in designing and then monitoring and managing the development team budget and other office management considerations (e.g., technology, calendar, team meetings, etc.)
  • Create where needed and maintain policies and procedures for the development team including areas such as acknowledgements, performance/activity monitoring, counting and crediting practices, etc.
  • Maximize Mass Audubon’s CRM, ROI, as a tool providing utility and efficiency for all, particularly gift officers; and for delivering timely, accurate and useful information throughout the organization.
  • Facilitate strong relationship between development and finance, and development and human resources in carrying out the work of the development team.


  • 10+ years working with various aspects of development services function areas, leading and managing each over the years.
  • Strong management of direct reports and teams.
  • Excellent budget management skills.
  • Demonstrable achievement in designing and delivering data in various forms to enhance a development department’s functionality, and to support decisions across the organization; as well as understanding and working with data between systems.
  • Evidence of adeptness with fundraising CRMs, ROI a plus.
  • Understand and ensure compliance with philanthropic giving policies and regulations and ensure that fundraising is conducted with the highest level of ethical standards.
  • Possess the highest level of integrity, donor confidentiality and discretion with sensitive information, tasks and relationships.
  • Exposure to membership organizations and membership programs also a plus.
  • Team player with a can-do attitude with a commitment to and enthusiasm for Mass Audubon’s mission. 

Compensation and Benefits

Competitive salary commensurate with experience; includes full benefit package.

How to Apply

Please send resume and cover letter to:

Melanie Prusinoski
Job# 3287

Equal Employment Opportunity Statement

Mass Audubon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. Mass Audubon prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.